Shipping Policy

At Madhav Arts, we strive to provide a seamless and efficient shipping experience for our customers. Here are the details of our shipping policy:

1. Processing Time: Once an order is placed, it will be processed within 1 to 3 business days. Customized or made-to-order items may require additional processing time, and the estimated processing time will be communicated during the order confirmation.

2. Shipping Methods: We partner with reputable courier services to ensure safe and timely delivery of our products. The shipping method may vary based on the delivery location and the size of the item.

3. Shipping Costs: Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery destination. The shipping cost will be displayed at the checkout before completing the order.

4. Delivery Time: The estimated delivery time depends on the shipping method and the destination. Most orders are delivered within 5 to 15 business days after processing, but please note that international deliveries may take longer due to customs and local postal procedures.

5. Order Tracking: Once the order is shipped, a tracking number will be provided to track the delivery status. Customers can use this tracking number to monitor the shipment’s progress.

6. Shipping Restrictions: Some countries may have restrictions on importing certain items, including religious artifacts or precious metals. It is the customer’s responsibility to be aware of and comply with any customs or import regulations in their country.

7. Shipping Insurance: To protect your purchase during transit, all items are insured. In case of any damage or loss during shipping, please contact our customer support team immediately, and we will initiate the necessary procedures for compensation or replacement.

8. Address Verification: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

9. Split Shipments: In case an order contains multiple items, they may be shipped separately to expedite delivery or if they are fulfilled from different warehouses. In such cases, customers will receive separate tracking information for each shipment.

If you have any specific shipping inquiries or need further assistance, please feel free to reach out to our customer support team. We are committed to delivering your precious purchases safely and promptly, ensuring a delightful shopping experience at Madhav Arts.